FAQs

Frequently Asked Questions: Everything You Need to Know

Our FAQ Page provides quick answers to common questions about our products, services, and solutions. Find information on features, integrations, pricing, troubleshooting, and more… all in one place.

Frequently Asked Questions

Find answers to common questions regarding a free trial & implementation.

Once you have completed a discovery call and outlined your requirements we can provide a budgetary proposal and a cloud sandpit environment for you get a hands on. ProcessIQ is highly configurable so you will be able to simulate your production processes and all you need is a modern browser such as Edge, Crome, Firefox or Safari.

The implementation of ProcessIQ can be very lean and quick as the software is highly configurable. Customer have implemented our software in as little as 6 weeks.
New customers need to consider the following :

  • What hardware do I want to provide to my operators and to run the software?
  • Is there network infrastructure on the shop floor?
  • IT will always need to be involved.
  • Who will complete the system administration for backups and other maintenance related activity?
  • Who will be the system owner for ProcessIQ?
  • These types of systems require dedicated production resource to ensure a successful implementation.

Yes — this is a core strength. ProcessIQ’s variant configuration module allows manufacturers to maintain a single master work instruction that dynamically adapts to hundreds or thousands of product configurations. This eliminates the chaos of maintaining separate documents for each variant, making it especially effective for complex, custom, or configure-to-order manufacturing.

ProcessIQ MES software enables continuous, real-time monitoring and capture of quality parameters during production. It replaces manual sign-offs and paper checklists with built-in quality checks, automated inspections, digital threads for traceability, and instant issue reporting — reducing errors, defects, and rework while ensuring consistent compliance and product quality.

ProcessIQ offers configurable bundles (Professional, Premium, and Tailored) with features like:

  • Dynamic electronic work instructions that adapt to product variants
  • Real-time quality data capture and issue management
  • Full digital traceability and compliance support
  • Shop-floor data insights (planned vs. actual build time, costs, performance)
  • Integration with ERP and other systems
  • Modular implementation to start small and scale as needed

ProcessIQ MES software is ideal for small to medium-sized manufacturers in complex production environments, such as photonics and lasers, energy and power solutions, precision engineering, and other configure-to-order sectors. It excels where high product variance, strict quality requirements, and the need for traceability make paper-based or disconnected systems inefficient.

Unlike traditional MES software that can be complex and disruptive to implement, ProcessIQ is pragmatic and modular. It focuses on high-mix, low-volume manufacturers struggling with product variants. Key differentiators include dynamic variance configuration (manage thousands of product variations from a single master process), gradual paperless adoption, quick implementation, and strong emphasis on quality control and digital traceability — all without requiring a full overhaul of existing operations.

ProcessIQ is a purpose-built MES software designed specifically for modern manufacturers, especially in configure-to-order and high-mix, low-volume (HMLV) environments. It digitizes shop-floor operations without disruption, replacing paper documents, Excel sheets, PDFs, and manual instructions with dynamic electronic work instructions, real-time data capture, variance management, and full traceability.

MES software (Manufacturing Execution System software) is a digital platform that monitors, tracks, manages, and optimizes manufacturing operations on the shop floor in real time. It bridges the gap between enterprise planning systems (like ERP) and actual production execution by connecting machines, operators, processes, and quality controls. MES software replaces outdated paper-based workflows with intelligent, data-driven solutions to improve efficiency, quality, traceability, and decision-making.